Faq

What is physiotherapy?
“Physiotherapy is a healthcare profession with a science foundation. The range of work is very broad and varied and involves working with people to promote their own health and well being.” www.csp.org.uk We use physical means to alleviate conditions which may include joint mobilization, manipulation, soft tissue treatment as well as acupuncture and electrotherapy. There is a strong emphasis on rehabilitation by simple exercises because we want to get you better and keep you that way.

Do I need a GP referral?
No, that isn’t necessary although if you are utilising an insurance company they may require a referral. Just give us a call or drop in to see us.

How can I utilise my private medical insurance?
Camberley Physiotherapy and Sports Injury Clinic is registered with most insurance companies. It is best to contact your company as policies will vary in terms of mechanism of referral, excess payments, numbers of treatments allowed. It is helpful if you could bring such details along with you to your first appointment including any authorisation codes or reference numbers.
What should I wear?
This depends on the area being treated. It is advisable to bring comfortable clothing which you can easily move in. It is usually helpful for us to access the area but please inform your physiotherapist if you are unhappy about removing certain clothing for whatever reason.

How do I pay?
We accept cash, cheques, credit or debit cards. Or if it is through medical insurance we usually deal with them directly.

When are you open?
We open at 8 in the morning and have three late clinics a week finishing at 8 pm. We are not open at the weekend.

Do you have male and female physiotherapists?
You may choose to see a male or female therapist.

Is there parking?
There is a free car park with disabled parking. There is also 2 hours free parking on adjacent roads.

What happens on my first visit?
To be able to treat you, it is crucial that your physiotherapist fully understands the problem and how it is affecting you. We will therefore start by asking you lots of questions regarding the onset and history of the condition, your past medical history, medications, hobbies and activities, particularly those that you wish to get back doing.
We will then carry out a physical examination to localise the structure at fault. We may ask you to expose the area but will respect your wishes if you decline for any reason. The assessment will take account of the severity and irritability of your condition always aiming to avoid aggravating your symptoms.
We will then come up with a diagnosis and advise you on treatment options and their effectiveness. Greater results are achieved when you and your physiotherapist can work together towards a common goal.